Toronto, Ontario

IT support that feels in-house.

Get truly personal IT services for your small business. Work with Jesse Morrison for day-to-day support, enterprise-grade security, AI deployment, and more.
No tickets. No handoffs. No runaround.

Remote & on-site
No ticket system
No contracts
9:41
JM
Jesse Morrison

Hi Jesse, I'm not getting emails this morning. Apparently Sarah and Dave aren't either.. can you look into this?

JM

Hey Sam! I have a feeling
it's domain related since the three of you use a separate domain. Get back to you asap

Message
No tickets
Get Jesse directly
15+
years experience
< 2hr
avg. response
What J. Morrison handles

Everything you need

A comprehensive package with everything you need, tailored to the specific way your business operates. Just like having your own IT department.

Day-to-Day Support

  • General tech support
    (remote & on-site)
  • Computer setups
  • Employee onboarding/offboarding
  • Software deployment & training
  • Regular maintenance & monitoring
  • Strategic IT planning
  • Cost optimization

Business Applications

  • Microsoft 365 deployment & management
  • Google Workspace deployment & management
  • Email & domain configuration
  • File sharing & collaboration
  • Zoom, Microsoft Teams, and Google Meet support
  • Adobe software deployment
  • AI deployment & training
  • ...and so much more

Security & Privacy

  • Managed EDR
  • Managed ITDR
  • Managed antivirus
  • Patch management
  • Software & identity hardening
  • Password management
  • Mobile device management
  • Employee access control
  • Cybersecurity awareness training

Network & Infrastructure

  • Network setup & management
  • Office technology installation & maintenance
  • Endpoint & cloud environment backups
  • VOIP deployment & management
  • A/V & conference equipment management
  • IT documentation & asset management
A smarter alternative

Capable as an MSP.
Personal as a contractor.

Most small businesses are stuck between the two. Should you hire an MSP (managed services provider) for ongoing support or just call an IT contractor for one-off issues?

An MSP might cover a broad scope of services, but you're dealing with multiple techs, and each support request feels like pulling teeth. And yet, the costs keep climbing. A contractor might be more caring and attentive, but you can't always count on their availability, and they rarely offer the proactive support small businesses need today.

J. Morrison IT Consulting fills that gap: The comprehensive support and availability you'd expect from a larger firm, with the personal attention and diligence you'd expect from an invested business owner. No compromises.

The MSP

Ticket systems and corporate runaround

Support from an employee, not an invested owner

Long commitments and higher costs

The IT Contractor

Mostly break/fix – minimal preventative work and monitoring

Sporadic availability and long wait times

Unpredictable invoices

J. Morrison IT Consulting

Full-service IT support, not one-off fixes

Work directly with Jesse – always

Call, text, or email for support

Fast, direct responses

Predictable billing and no commitments

A different kind of IT support

The J. Morrison Approach

When your IT department knows your entire team and the way each member operates – you completely forget it's outsourced.

One Point of Contact

Jesse already knows your systems and history. No re-explaining. Just keen problem-solving and strategic planning.

Easy Support Requests

No one likes support tickets. Just call, text, or email Jesse when you need him so you can get back to work.

Friendly, Down-to-Earth Support

IT support shouldn't be daunting. Jesse is easy to work with, plain-spoken, and genuinely invested in your success.

Business-Focused Advice

Every IT decision is made with the clear goal of helping your business become more productive, secure, and successful.

Proactive Coverage

Built around protection and prevention, not just repairs. All of your bases are covered, like 24/7 security, backups, and more.

Grows With Your Business

Expand your team, adopt new tech, or move offices with confidence. IT support that scales – with the same face behind it.

Jesse Morrison, J. Morrison IT Consulting
Meet Jesse

Your IT Right Hand

I was born and raised in North York in the early '90s. I'm old enough to remember when the internet became mainstream but young enough to feel like I grew up with it. From the very first time I used a computer, it always just clicked.

Fast-forward a few years (maybe more than a few), it became common knowledge in my community that I was the guy to call for computer help. It didn't take much longer for me to realize I should focus my skills and training on business IT. In 2010, J. Morrison IT Consulting was born. And every day since, I've been striving to learn more and improve. By far, my favourite thing about my job is the relationships I build with my clients. And they know it.

When I'm off the clock, there's a good chance I'm playing guitar or scouting the best coffee shops in Toronto. Seriously, don't get me talking about coffee. We've both got work to do.

LinkedIn
What clients say

Trusted by Small Businesses

“When Jesse first came on board, our tech setup was a pretty big mess. It wasn't one big problem, it was a hundred little ones. Unused software licenses, duplicate files everywhere, constant printing/scanning issues, and computers that had all been set up differently over the years. Nothing felt organized with our previous IT service.

When we brought Jesse in, he got to know the whole office and then cleaned everything right up. He came up with practical solutions for each issue and tightened up our security. He then guided us through replacing all of our desktops with laptops and migrated our physical servers to cloud-based servers. This has been a real game changer for working from home.

One thing that really stands out about Jesse is that he's practical. He's never trying to overcomplicate things, nor does he look for the easy way out. He passionately thinks about what makes the most sense for our business, explains it very clearly to us, and gets the job done.”

Martin Firestone

President, Travel Secure Inc.

“I honestly don't know what we'd do without Jesse! We're running a busy veterinary hospital so we don't have time to sit around troubleshooting computers or internet problems. If something isn't working, we need it fixed, and Jesse is always incredibly quick to respond. Everyone in our clinic knows how to reach him in case they're having problems.

He was also a lifesaver when we moved offices last summer. It was a huge project with lots of moving pieces and Jesse handled all of the IT side. He coordinated with the various third parties involved as well and we were able to completely avoid any downtime. We have such peace of mind every day knowing we have someone we completely trust to handle this stuff. I can't recommend him enough!”

Dr. Danielle Snow

Co-Owner, College Street Animal Hospital

“We've worked with Jesse for about 10 years now and I really can't imagine trying to manage our IT without him. What I've always appreciated is that he doesn't just fix the problem in front of him. Over the years he's significantly refined the way we operate which has allowed our whole office to run so much more efficiently.

One thing in particular is our Google Workspace. Jesse has made the entire system a lot more structured and secure. Files are where they're supposed to be and each user has access to what they should. So now everyone can collaborate properly and everything just feels a lot more under control. There were also a couple times when we thought we lost files that were very important. Thankfully Jesse was able to recover them and that was a huge save for us.

After working together this long, it's nice knowing we can just call him, explain what's going on, and trust that he'll figure it out. He sincerely cares about finding the best solution and I'm always impressed by his ability to think outside the box. Lastly, our entire team always thinks he's a true pleasure to work with.”

Allan Feinstein

President, Maui Foods International

In case you were wondering

Frequently Asked Questions

Just a casual 30-minute chat over Zoom or a simple phone call – whatever you prefer. You and Jesse will discuss your business, your IT needs, and whether you're a good fit for each other. If it seems like a good fit, Jesse would be happy to come meet your team in person before you make any final decisions.

To book a consultation, click here.

They're both! The vast majority of work can be done remotely, which clients love because it allows for super fast response times. It also means very high flexibility when clients need to schedule support for specific days/times ahead. But when a job requires on-site support, Jesse will be there.

Most support requests are handled between Monday and Friday, 9 am to 5 pm ET. For any matters that require support outside of these hours, Jesse always does his best to accommodate. For example, if a client's network router needs to be replaced, this would typically be done outside of the client's operating hours in order to avoid downtime.

J. Morrison IT Consulting is designed for businesses with 10 or more computers. If your business has fewer than 10 computers, please don't hesitate to reach out anyway. You never know what might be a good fit.

J. Morrison IT Consulting can support virtually all industries and can accommodate most industry-specific regulatory requirements. Some existing clients are law firms, retailers, medical clinics, manufacturers, psychologists, architects, insurance brokers, and more.

Absolutely. A few of J. Morrison IT Consulting's clients are even outside of Canada. The only downside is a lack of on-site support and time zone differences. On-site support cannot be offered outside of the GTA, and most support requests are handled between 9 am and 5 pm ET.

Pricing is tailored to each client's business size and scope of support. The best first step is a free, no-pressure consultation. Jesse will give you an honest picture of what you need and what it would cost.

Not at all. Billing is month-to-month. If at any point you decide this service isn't for you, you can stop anytime with no penalties. Jesse only wants his clients to stay if they're happy.

Ready to get started?

Skip the support tickets.
Let's chat.

The first step is a zero-pressure consultation.
No sales pitch – just an honest conversation about whether
J. Morrison IT Consulting is the right fit for your business.

30-minute consultation • Zoom or phone meeting